Privacy Policy
Last updated: January 15, 2026
1. Data Controller
Monverantrix S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 42, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations. Our commitment is to ensure the security, confidentiality and proper use of the information you provide us.
2. Personal Data We Collect
We collect the following personal data directly when you voluntarily provide it to us: full name, email address, and the content of messages you send us through our contact forms. We do not collect sensitive personal data such as detailed financial information, biometric data, health information, religious beliefs or political affiliation through this website. The data collected is strictly limited to what is necessary to provide our consulting services.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes that give rise to and are necessary for the legal relationship: (a) responding to your requests for financial information and consulting; (b) providing guidance on available financial advisory services; (c) scheduling appointments or consulting sessions with our specialists; (d) following up on your service process and evaluating service quality. As non-essential secondary purposes, your data may be used to: (e) send you information about new services, government support programs or regulatory changes relevant to your financial situation; (f) prepare internal statistics and quality analysis. If you do not wish your data to be processed for secondary purposes, you may notify us by sending an email to contacto@monverantrix.com.
4. Legal Basis
The processing of your personal data is carried out under articles 8, 12, 15 and 16 of the LFPDPPP, as well as articles 89 and 90 of its Regulations. Consent for processing data for primary purposes is obtained tacitly when you provide your data through our contact forms, unless you expressly object through the channels indicated in this notice. Consent for secondary purposes may be revoked at any time.
5. Data Transfers
Monverantrix does not share, sell, rent or transfer your personal data to third parties without your prior informed consent, except in the following cases expressly permitted by the LFPDPPP: (a) when required by competent authorities through a duly substantiated and motivated resolution; (b) when necessary for reasons of public safety or health; (c) when required for the fulfillment of obligations arising from the legal relationship between you and Monverantrix. In the event that transfers are necessary, you will be informed in advance and the corresponding consent will be requested.
6. ARCO Rights
Under Mexican legislation, you have the right to Access your personal data, Rectify inaccurate data, Cancel the processing of your data, and Oppose the processing for certain purposes (ARCO Rights). To exercise any of these rights, you may submit your request to contacto@monverantrix.com including: (a) your full name and contact details; (b) a clear and precise description of the data for which you wish to exercise any ARCO right; (c) a copy of an official identification document. We will respond to your request within a maximum period of 20 business days from receipt of the complete request.
7. Security Measures
We have implemented and maintain administrative, technical and physical security measures in accordance with the LFPDPPP to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access or processing. Measures implemented include: data encryption in transit using TLS 1.3 protocol, restricted access control to databases through multi-factor authentication, periodic information security audits, semi-annual staff training on personal data protection, and incident response plans.
8. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about what cookies we use, their purposes and how you can manage or disable them, please refer to our Cookie Policy available on this website.
9. Changes to this Privacy Policy
We reserve the right to make modifications or updates to this Privacy Policy at any time, to address legislative developments, internal policies or new requirements for the provision of our services. Any modifications will be published on this same page with the date of the last update clearly visible. We recommend that you periodically review this policy to stay informed about how we protect your personal data.
10. Contact and Complaints
If you have any questions, comments or complaints regarding the processing of your personal data, you may contact our Personal Data Department at contacto@monverantrix.com or call +52 (55) 8421-7300, Monday through Friday from 9:00 AM to 6:00 PM (Central Mexico Time). Additionally, we inform you that you have the right to file a complaint with the National Institute of Transparency, Access to Information and Personal Data Protection (INAI) if you believe your right to personal data protection has been violated. More information at www.inai.org.mx.